Terms of service

Welcome to www.nootie.in. By accessing or using this website, you agree to comply with the following Terms & Conditions, along with all related policies and guidelines. If you do not agree, please do not use this website or our services.

Eligibility

To use this website, you must:

  • Be 18 years of age or older

  • Be legally competent to enter into binding contracts as per Indian laws

Account Information & Communication

  • Users must provide accurate and up-to-date information when creating an account or placing an order, and are responsible for keeping this information current.

  • By using our services, you agree to receive transactional and promotional communications via email, SMS, WhatsApp, or other digital means. You may opt out of promotional communications at any time.

Orders, Pricing & Availability

  • All orders placed on www.nootie.in are subject to acceptance and stock availability.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock limitations, suspected fraud, or other unforeseen issues.

  • Product descriptions, images, and prices are subject to change without notice. In case of a pricing or listing error, we may cancel the affected order even after confirmation.

  • If your order is cancelled after payment, a full refund will be issued.

Prohibited Use

You agree not to use this website to:

  • Violate any applicable law or regulation

  • Transmit viruses, malware, or any code of a destructive nature

  • Attempt to gain unauthorized access to our systems or another user's account

  • Reproduce, copy, resell, or exploit any part of the website or its content without our written permission

  • Submit false, misleading, or fraudulent information

We reserve the right to suspend or terminate access for anyone who violates these terms.

User Content & Feedback

  • Any reviews, feedback, or content submitted to our site or social platforms may be used by Nootie for marketing, improvement, and promotional purposes.

  • By submitting content, you grant Nootie a non-exclusive, royalty-free, perpetual right to use, reproduce, and display the content, and confirm that it does not violate any third party's rights.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Nootie. We are not responsible for the content, privacy policies, or practices of any third-party sites, and linking to them does not imply endorsement.

Limitation of Liability

While we strive to provide a smooth experience, Nootie is not liable for:

  • Indirect, incidental, or consequential damages

  • Delays in delivery or order processing caused by factors outside our control

  • Website errors, bugs, or outages

  • Temporary product unavailability

To the extent permitted by law, our total liability for any claim arising from your use of this website or our products will not exceed the amount you paid for the relevant order.

Indemnification

You agree to indemnify and hold Nootie, its parent company Pet Point India Pvt Ltd, and its officers, employees, and affiliates harmless from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party right.

Privacy & Policy Compliance

Please review our Privacy Policy, Shipping Policy, and Refund Policy for details on how your data is used and how orders are managed. These policies are incorporated into and form part of these Terms of Service.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India, with courts in New Delhi having exclusive jurisdiction.

Changes to These Terms

We may update these Terms of Service from time to time. Changes take effect once posted on this page, and your continued use of the website after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

📞 Contact Us

For any questions regarding these Terms & Conditions, you may reach out to:

Pet Point India Pvt Ltd 📍 G-8 DSIDC, Peera Garhi, Industrial Area New Delhi, Delhi - 110041 

Phone: +91 63900 00148 

Email: wecare@nootie.in