Shipping policy


At Nootie, we’re committed to delivering your orders quickly, safely, and with care.

📦 Order Processing

  • Orders are typically dispatched within 24 hours, excluding Sundays and public holidays.

  • We offer same-day delivery on prepaid orders over ₹799 within Delhi/NCR, subject to product availability.

🕒 Estimated Delivery Timelines

  • Delhi/NCR: 1 business day

  • Metro Cities: 3–5 business days

  • Remote / Non-Metro Areas: 5–10 business days

  • Made-to-Order Items: 7–10 business days

Delivery times may vary slightly based on courier service performance, weather conditions, or unforeseen logistics issues.

⚠️ Delays & Cancellations

We strive to ensure timely delivery. However, in case of unavoidable delays due to logistics or external factors:

  • Nootie reserves the right to cancel delayed orders.

  • A full refund will be issued if your order is cancelled under such circumstances.

📞 Contact Information

For questions about shipping, delivery, or order tracking, please reach out to us:

Pet Point India Pvt Ltd
📍 G-8 DSIDC, Peera Garhi, Industrial Area,
New Delhi, Delhi - 110041
📞 Phone: +91 63900 00148
📧 Email: wecare@nootie.in