Privacy policy

At Nootie, we value your trust and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Personal Information: Name, email address, phone number, shipping and billing address

  • Payment Information: Processed securely via third-party payment gateways; we do not store your card or payment details

  • Account Information: Login credentials, order history, and saved preferences, if you create an account with us

  • Communication Information: Emails, feedback, reviews, or support conversations you have with us

  • Browsing Behavior: IP address, browser type, and site usage data collected via cookies and analytics tools

2. How We Use Your Data

Your information is used solely for the following purposes:

  • To process and fulfill your orders

  • To manage your account and order history

  • To provide customer support and order updates

  • To personalize your shopping experience

  • To analyze website traffic and improve our products and services

  • To send promotional content, only with your explicit consent — you can opt out at any time

3.  Information Sharing

We do not sell or trade your personal information to third parties for their marketing purposes. We may share your data only with:

  • Service providers who help us with payment processing, order fulfillment, shipping, and website operations

  • Legal or regulatory authorities, where required to comply with applicable law or a valid legal request

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your site preferences

  • Analyze website performance and visitor behavior using tools like Google Analytics

  • Deliver relevant ads and promotional content

You can control or disable cookies anytime through your browser settings.

5.  Data Security

We use industry-standard security practices to protect your data from unauthorized access, misuse, or disclosure. That said, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6.  Your Choices & Rights

You have the right to:

  • Access and update your personal information by logging into your account

  • Opt out of promotional emails at any time using the unsubscribe link

  • Request deletion of your personal data by contacting us directly, subject to legal recordkeeping requirements

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and continued use of our website after changes take effect constitutes acceptance of the revised policy.

📞 Contact Us

If you have questions about your privacy or how your data is handled, feel free to reach out:

Pet Point India Pvt Ltd G-8 DSIDC, Peera Garhi, Industrial Area, New Delhi, Delhi - 110041 

Phone: +91 63900 00148 

Email: wecare@nootie.in